Shipping Policy

Orders are typically processed within 1–3 business days of purchase, excluding weekends and holidays. You will receive a confirmation email once your order has shipped.

We ship to all 50 U.S. states via trusted carrier partners. Unless otherwise stated on the product page, shipping costs and estimated delivery times are calculated at checkout. The URHVN Suite Sleep Bundle is an exception: it includes free standard shipping, and estimated delivery is 3–5 business days after Jeffco Fibres receives the order. Carrier delays outside our control may affect delivery.

International retail shipping availability varies by product and destination. Please contact us before placing an order if you are located outside the United States so we can confirm shipping options, costs, and estimated delivery times. International shipments may be subject to customs processing and import fees, which are the responsibility of the customer and may affect delivery timing.

Wholesale orders are shipped via freight carrier and are subject to the shipping terms outlined in your wholesale agreement. Freight shipping costs, lead times, and delivery scheduling are coordinated directly with your account representative. As with all shipments, freight delivery timing is estimated and can be affected by carrier scheduling and circumstances outside our control.

Once your order ships, you will receive a tracking number via email so you can monitor its progress. If you haven't received tracking information within the expected processing window, please contact us.

Please ensure your shipping address is complete and accurate at checkout. Moriah Intl is not responsible for delays or non-delivery resulting from incorrect or incomplete address information provided by the customer. Additional fees may apply for address corrections after an order has shipped.

Moriah Intl is not responsible for packages lost or stolen after the carrier confirms delivery. If tracking shows your package as delivered but you haven't received it, please contact the carrier directly and reach out to us so we can do our best to help resolve the issue.

If you have any questions, please contact us:

• Email: info@moriahintl.com

• Phone: (305) 561-8487

• Address: 2722 Erie Ave Ste 219, Cincinnati, OH